Mock sample for your project: Amazon Connect Contact Lens API

Integrate with "Amazon Connect Contact Lens API" from amazonaws.com in no time with Mockoon's ready to use mock sample

Amazon Connect Contact Lens

amazonaws.com

Version: 2020-08-21


Use this API in your project

Integrate third-party APIs faster by using "Amazon Connect Contact Lens API" ready-to-use mock sample. Mocking this API will help you accelerate your development lifecycles and improves your integration tests' quality and reliability by accounting for random failures, slow response time, etc.
It also helps reduce your dependency on third-party APIs: no more accounts to create, API keys to provision, accesses to configure, unplanned downtime, etc.

Description

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.