Mock sample for your project: Amazon Connect Customer Profiles API

Integrate with "Amazon Connect Customer Profiles API" from amazonaws.com in no time with Mockoon's ready to use mock sample

Amazon Connect Customer Profiles

amazonaws.com

Version: 2020-08-15


Use this API in your project

Integrate third-party APIs faster by using "Amazon Connect Customer Profiles API" ready-to-use mock sample. Mocking this API will help you accelerate your development lifecycles and improves your integration tests' quality and reliability by accounting for random failures, slow response time, etc.
It also helps reduce your dependency on third-party APIs: no more accounts to create, API keys to provision, accesses to configure, unplanned downtime, etc.

Description

Amazon Connect Customer Profiles Welcome to the Amazon Connect Customer Profiles API Reference. This guide provides information about the Amazon Connect Customer Profiles API, including supported operations, data types, parameters, and schemas. Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center. If you're new to Amazon Connect , you might find it helpful to also review the Amazon Connect Administrator Guide.

Other APIs by amazonaws.com

AWS Performance Insights

Amazon RDS Performance Insights Amazon RDS Performance Insights enables you to monitor and explore different dimensions of database load based on data captured from a running DB instance. The guide provides detailed information about Performance Insights data types, parameters and errors. When Performance Insights is enabled, the Amazon RDS Performance Insights API provides visibility into the performance of your DB instance. Amazon CloudWatch provides the authoritative source for AWS service-vended monitoring metrics. Performance Insights offers a domain-specific view of DB load. DB load is measured as Average Active Sessions. Performance Insights provides the data to API consumers as a two-dimensional time-series dataset. The time dimension provides DB load data for each time point in the queried time range. Each time point decomposes overall load in relation to the requested dimensions, measured at that time point. Examples include SQL, Wait event, User, and Host. To learn more about Performance Insights and Amazon Aurora DB instances, go to the Amazon Aurora User Guide. To learn more about Performance Insights and Amazon RDS DB instances, go to the Amazon RDS User Guide.

Amazon Textract

Amazon Textract detects and analyzes text in documents and converts it into machine-readable text. This is the API reference documentation for Amazon Textract.

AWS Systems Manager Incident Manager Contacts

Systems Manager Incident Manager is an incident management console designed to help users mitigate and recover from incidents affecting their Amazon Web Services-hosted applications. An incident is any unplanned interruption or reduction in quality of services. Incident Manager increases incident resolution by notifying responders of impact, highlighting relevant troubleshooting data, and providing collaboration tools to get services back up and running. To achieve the primary goal of reducing the time-to-resolution of critical incidents, Incident Manager automates response plans and enables responder team escalation.

Amazon Simple Systems Manager (SSM)

Amazon Web Services Systems Manager is a collection of capabilities that helps you automate management tasks such as collecting system inventory, applying operating system (OS) patches, automating the creation of Amazon Machine Images (AMIs), and configuring operating systems (OSs) and applications at scale. Systems Manager lets you remotely and securely manage the configuration of your managed instances. A managed instance is any Amazon Elastic Compute Cloud instance (EC2 instance), or any on-premises server or virtual machine (VM) in your hybrid environment that has been configured for Systems Manager. This reference is intended to be used with the Amazon Web Services Systems Manager User Guide. To get started, verify prerequisites and configure managed instances. For more information, see Setting up Amazon Web Services Systems Manager in the Amazon Web Services Systems Manager User Guide. Related resources For information about how to use a Query API, see Making API requests. For information about other API operations you can perform on EC2 instances, see the Amazon EC2 API Reference. For information about AppConfig, a capability of Systems Manager, see the AppConfig User Guide and the AppConfig API Reference. For information about Incident Manager, a capability of Systems Manager, see the Incident Manager User Guide and the Incident Manager API Reference.
Amazon MQ is a managed message broker service for Apache ActiveMQ and RabbitMQ that makes it easy to set up and operate message brokers in the cloud. A message broker allows software applications and components to communicate using various programming languages, operating systems, and formal messaging protocols.

Amazon WorkLink

Amazon WorkLink is a cloud-based service that provides secure access to internal websites and web apps from iOS and Android phones. In a single step, your users, such as employees, can access internal websites as efficiently as they access any other public website. They enter a URL in their web browser, or choose a link to an internal website in an email. Amazon WorkLink authenticates the user's access and securely renders authorized internal web content in a secure rendering service in the AWS cloud. Amazon WorkLink doesn't download or store any internal web content on mobile devices.

Amazon SimpleDB

Amazon SimpleDB is a web service providing the core database functions of data indexing and querying in the cloud. By offloading the time and effort associated with building and operating a web-scale database, SimpleDB provides developers the freedom to focus on application development. A traditional, clustered relational database requires a sizable upfront capital outlay, is complex to design, and often requires extensive and repetitive database administration. Amazon SimpleDB is dramatically simpler, requiring no schema, automatically indexing your data and providing a simple API for storage and access. This approach eliminates the administrative burden of data modeling, index maintenance, and performance tuning. Developers gain access to this functionality within Amazon's proven computing environment, are able to scale instantly, and pay only for what they use. Visit http://aws.amazon.com/simpledb/ for more information.

Amazon Route 53 Resolver

When you create a VPC using Amazon VPC, you automatically get DNS resolution within the VPC from Route 53 Resolver. By default, Resolver answers DNS queries for VPC domain names such as domain names for EC2 instances or Elastic Load Balancing load balancers. Resolver performs recursive lookups against public name servers for all other domain names. You can also configure DNS resolution between your VPC and your network over a Direct Connect or VPN connection: Forward DNS queries from resolvers on your network to Route 53 Resolver DNS resolvers on your network can forward DNS queries to Resolver in a specified VPC. This allows your DNS resolvers to easily resolve domain names for Amazon Web Services resources such as EC2 instances or records in a Route 53 private hosted zone. For more information, see How DNS Resolvers on Your Network Forward DNS Queries to Route 53 Resolver in the Amazon Route 53 Developer Guide. Conditionally forward queries from a VPC to resolvers on your network You can configure Resolver to forward queries that it receives from EC2 instances in your VPCs to DNS resolvers on your network. To forward selected queries, you create Resolver rules that specify the domain names for the DNS queries that you want to forward (such as example.com), and the IP addresses of the DNS resolvers on your network that you want to forward the queries to. If a query matches multiple rules (example.com, acme.example.com), Resolver chooses the rule with the most specific match (acme.example.com) and forwards the query to the IP addresses that you specified in that rule. For more information, see How Route 53 Resolver Forwards DNS Queries from Your VPCs to Your Network in the Amazon Route 53 Developer Guide. Like Amazon VPC, Resolver is Regional. In each Region where you have VPCs, you can choose whether to forward queries from your VPCs to your network (outbound queries), from your network to your VPCs (inbound queries), or both.

AmazonMWAA

Amazon Managed Workflows for Apache Airflow This section contains the Amazon Managed Workflows for Apache Airflow (MWAA) API reference documentation. For more information, see What Is Amazon MWAA?.

AWS Global Accelerator

AWS Global Accelerator This is the AWS Global Accelerator API Reference. This guide is for developers who need detailed information about AWS Global Accelerator API actions, data types, and errors. For more information about Global Accelerator features, see the AWS Global Accelerator Developer Guide. AWS Global Accelerator is a service in which you create accelerators to improve the performance of your applications for local and global users. Depending on the type of accelerator you choose, you can gain additional benefits. By using a standard accelerator, you can improve availability of your internet applications that are used by a global audience. With a standard accelerator, Global Accelerator directs traffic to optimal endpoints over the AWS global network. For other scenarios, you might choose a custom routing accelerator. With a custom routing accelerator, you can use application logic to directly map one or more users to a specific endpoint among many endpoints. Global Accelerator is a global service that supports endpoints in multiple AWS Regions but you must specify the US West (Oregon) Region to create or update accelerators. By default, Global Accelerator provides you with two static IP addresses that you associate with your accelerator. With a standard accelerator, instead of using the IP addresses that Global Accelerator provides, you can configure these entry points to be IPv4 addresses from your own IP address ranges that you bring to Global Accelerator. The static IP addresses are anycast from the AWS edge network. For a standard accelerator, they distribute incoming application traffic across multiple endpoint resources in multiple AWS Regions, which increases the availability of your applications. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses that are located in one AWS Region or multiple Regions. For custom routing accelerators, you map traffic that arrives to the static IP addresses to specific Amazon EC2 servers in endpoints that are virtual private cloud (VPC) subnets. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to limit the users who have permissions to delete an accelerator. For more information, see Tag-based policies. For standard accelerators, Global Accelerator uses the AWS global network to route traffic to the optimal regional endpoint based on health, client location, and policies that you configure. The service reacts instantly to changes in health or configuration to ensure that internet traffic from clients is always directed to healthy endpoints. For a list of the AWS Regions where Global Accelerator and other services are currently supported, see the AWS Region Table. AWS Global Accelerator includes the following components: Static IP addresses Global Accelerator provides you with a set of two static IP addresses that are anycast from the AWS edge network. If you bring your own IP address range to AWS (BYOIP) to use with a standard accelerator, you can instead assign IP addresses from your own pool to use with your accelerator. For more information, see Bring your own IP addresses (BYOIP) in AWS Global Accelerator. The IP addresses serve as single fixed entry points for your clients. If you already have Elastic Load Balancing load balancers, Amazon EC2 instances, or Elastic IP address resources set up for your applications, you can easily add those to a standard accelerator in Global Accelerator. This allows Global Accelerator to use static IP addresses to access the resources. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to delete an accelerator. For more information, see Tag-based policies. Accelerator An accelerator directs traffic to endpoints over the AWS global network to improve the performance of your internet applications. Each accelerator includes one or more listeners. There are two types of accelerators: A standard accelerator directs traffic to the optimal AWS endpoint based on several factors, including the user’s location, the health of the endpoint, and the endpoint weights that you configure. This improves the availability and performance of your applications. Endpoints can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. A custom routing accelerator directs traffic to one of possibly thousands of Amazon EC2 instances running in a single or multiple virtual private clouds (VPCs). With custom routing, listener ports are mapped to statically associate port ranges with VPC subnets, which allows Global Accelerator to determine an EC2 instance IP address at the time of connection. By default, all port mapping destinations in a VPC subnet can't receive traffic. You can choose to configure all destinations in the subnet to receive traffic, or to specify individual port mappings that can receive traffic. For more information, see Types of accelerators. DNS name Global Accelerator assigns each accelerator a default Domain Name System (DNS) name, similar to a1234567890abcdef.awsglobalaccelerator.com, that points to the static IP addresses that Global Accelerator assigns to you or that you choose from your own IP address range. Depending on the use case, you can use your accelerator's static IP addresses or DNS name to route traffic to your accelerator, or set up DNS records to route traffic using your own custom domain name. Network zone A network zone services the static IP addresses for your accelerator from a unique IP subnet. Similar to an AWS Availability Zone, a network zone is an isolated unit with its own set of physical infrastructure. When you configure an accelerator, by default, Global Accelerator allocates two IPv4 addresses for it. If one IP address from a network zone becomes unavailable due to IP address blocking by certain client networks, or network disruptions, then client applications can retry on the healthy static IP address from the other isolated network zone. Listener A listener processes inbound connections from clients to Global Accelerator, based on the port (or port range) and protocol (or protocols) that you configure. A listener can be configured for TCP, UDP, or both TCP and UDP protocols. Each listener has one or more endpoint groups associated with it, and traffic is forwarded to endpoints in one of the groups. You associate endpoint groups with listeners by specifying the Regions that you want to distribute traffic to. With a standard accelerator, traffic is distributed to optimal endpoints within the endpoint groups associated with a listener. Endpoint group Each endpoint group is associated with a specific AWS Region. Endpoint groups include one or more endpoints in the Region. With a standard accelerator, you can increase or reduce the percentage of traffic that would be otherwise directed to an endpoint group by adjusting a setting called a traffic dial. The traffic dial lets you easily do performance testing or blue/green deployment testing, for example, for new releases across different AWS Regions. Endpoint An endpoint is a resource that Global Accelerator directs traffic to. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. An Application Load Balancer endpoint can be internet-facing or internal. Traffic for standard accelerators is routed to endpoints based on the health of the endpoint along with configuration options that you choose, such as endpoint weights. For each endpoint, you can configure weights, which are numbers that you can use to specify the proportion of traffic to route to each one. This can be useful, for example, to do performance testing within a Region. Endpoints for custom routing accelerators are virtual private cloud (VPC) subnets with one or many EC2 instances.

Amazon Connect Contact Lens

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

Amazon CloudDirectory

Amazon Cloud Directory Amazon Cloud Directory is a component of the AWS Directory Service that simplifies the development and management of cloud-scale web, mobile, and IoT applications. This guide describes the Cloud Directory operations that you can call programmatically and includes detailed information on data types and errors. For information about Cloud Directory features, see AWS Directory Service and the Amazon Cloud Directory Developer Guide.

Other APIs in the same category

Azure Enterprise Knowledge Graph Service

azure.com
Azure Enterprise Knowledge Graph Service is a platform for creating knowledge graphs at scale.

ContainerServiceClient

azure.com
The Container Service Client.

DataLakeAnalyticsCatalogManagementClient

azure.com
Creates an Azure Data Lake Analytics catalog client.

StreamAnalyticsManagementClient

azure.com

Machine Learning Workspaces Management Client

azure.com
These APIs allow end users to operate on Azure Machine Learning Workspace resources. They support CRUD operations for Azure Machine Learning Workspaces.

Domain Services Resource Provider

azure.com
The AAD Domain Services API.

Computer Vision

azure.com
The Computer Vision API provides state-of-the-art algorithms to process images and return information. For example, it can be used to determine if an image contains mature content, or it can be used to find all the faces in an image. It also has other features like estimating dominant and accent colors, categorizing the content of images, and describing an image with complete English sentences. Additionally, it can also intelligently generate images thumbnails for displaying large images effectively.

EngagementFabric

azure.com
Microsoft Customer Engagement Fabric

QnAMaker Runtime Client

azure.com
An API for QnAMaker runtime

GuestConfiguration

azure.com

ComputeManagementClient

azure.com
The Compute Management Client.

PowerBIDedicated

azure.com
PowerBI Dedicated Web API provides a RESTful set of web services that enables users to create, retrieve, update, and delete Power BI dedicated capacities