Mock sample for your project: Amazon Connect Customer Profiles API

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Amazon Connect Customer Profiles

amazonaws.com

Version: 2020-08-15


Use this API in your project

Integrate third-party APIs faster by using "Amazon Connect Customer Profiles API" ready-to-use mock sample. Mocking this API will help you accelerate your development lifecycles and improves your integration tests' quality and reliability by accounting for random failures, slow response time, etc.
It also helps reduce your dependency on third-party APIs: no more accounts to create, API keys to provision, accesses to configure, unplanned downtime, etc.

Description

Amazon Connect Customer Profiles Welcome to the Amazon Connect Customer Profiles API Reference. This guide provides information about the Amazon Connect Customer Profiles API, including supported operations, data types, parameters, and schemas. Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center. If you're new to Amazon Connect , you might find it helpful to also review the Amazon Connect Administrator Guide.

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Global Accelerator is a global service that supports endpoints in multiple AWS Regions but you must specify the US West (Oregon) Region to create or update accelerators. By default, Global Accelerator provides you with two static IP addresses that you associate with your accelerator. With a standard accelerator, instead of using the IP addresses that Global Accelerator provides, you can configure these entry points to be IPv4 addresses from your own IP address ranges that you bring to Global Accelerator. The static IP addresses are anycast from the AWS edge network. For a standard accelerator, they distribute incoming application traffic across multiple endpoint resources in multiple AWS Regions, which increases the availability of your applications. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses that are located in one AWS Region or multiple Regions. 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With a standard accelerator, you can increase or reduce the percentage of traffic that would be otherwise directed to an endpoint group by adjusting a setting called a traffic dial. The traffic dial lets you easily do performance testing or blue/green deployment testing, for example, for new releases across different AWS Regions. Endpoint An endpoint is a resource that Global Accelerator directs traffic to. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. An Application Load Balancer endpoint can be internet-facing or internal. Traffic for standard accelerators is routed to endpoints based on the health of the endpoint along with configuration options that you choose, such as endpoint weights. For each endpoint, you can configure weights, which are numbers that you can use to specify the proportion of traffic to route to each one. 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