Mock sample for your project: Amazon Connect Participant Service API

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Amazon Connect Participant Service

amazonaws.com

Version: 2018-09-07


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Description

Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale. Amazon Connect enables customer contacts through voice or chat. The APIs described here are used by chat participants, such as agents and customers.

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For example, you can use the same tag for different resources to indicate that they are related. You can also use tags to manage access (see Access Tags). The Amazon IVS API has these tag-related endpoints: TagResource, UntagResource, and ListTagsForResource. The following resources support tagging: Channels, Stream Keys, Playback Key Pairs, and Recording Configurations. Authentication versus Authorization Note the differences between these concepts: Authentication is about verifying identity. You need to be authenticated to sign Amazon IVS API requests. Authorization is about granting permissions. You need to be authorized to view Amazon IVS private channels. (Private channels are channels that are enabled for "playback authorization.") Authentication All Amazon IVS API requests must be authenticated with a signature. The AWS Command-Line Interface (CLI) and Amazon IVS Player SDKs take care of signing the underlying API calls for you. However, if your application calls the Amazon IVS API directly, it’s your responsibility to sign the requests. You generate a signature using valid AWS credentials that have permission to perform the requested action. For example, you must sign PutMetadata requests with a signature generated from an IAM user account that has the ivs:PutMetadata permission. For more information: Authentication and generating signatures β€” See Authenticating Requests (AWS Signature Version 4) in the AWS General Reference. Managing Amazon IVS permissions β€” See Identity and Access Management on the Security page of the Amazon IVS User Guide. Channel Endpoints CreateChannel β€” Creates a new channel and an associated stream key to start streaming. GetChannel β€” Gets the channel configuration for the specified channel ARN (Amazon Resource Name). BatchGetChannel β€” Performs GetChannel on multiple ARNs simultaneously. ListChannels β€” Gets summary information about all channels in your account, in the AWS region where the API request is processed. This list can be filtered to match a specified name or recording-configuration ARN. Filters are mutually exclusive and cannot be used together. If you try to use both filters, you will get an error (409 Conflict Exception). UpdateChannel β€” Updates a channel's configuration. This does not affect an ongoing stream of this channel. You must stop and restart the stream for the changes to take effect. DeleteChannel β€” Deletes the specified channel. StreamKey Endpoints CreateStreamKey β€” Creates a stream key, used to initiate a stream, for the specified channel ARN. GetStreamKey β€” Gets stream key information for the specified ARN. BatchGetStreamKey β€” Performs GetStreamKey on multiple ARNs simultaneously. ListStreamKeys β€” Gets summary information about stream keys for the specified channel. DeleteStreamKey β€” Deletes the stream key for the specified ARN, so it can no longer be used to stream. Stream Endpoints GetStream β€” Gets information about the active (live) stream on a specified channel. ListStreams β€” Gets summary information about live streams in your account, in the AWS region where the API request is processed. StopStream β€” Disconnects the incoming RTMPS stream for the specified channel. Can be used in conjunction with DeleteStreamKey to prevent further streaming to a channel. PutMetadata β€” Inserts metadata into the active stream of the specified channel. A maximum of 5 requests per second per channel is allowed, each with a maximum 1 KB payload. (If 5 TPS is not sufficient for your needs, we recommend batching your data into a single PutMetadata call.) PlaybackKeyPair Endpoints For more information, see Setting Up Private Channels in the Amazon IVS User Guide. 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