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AWS Support

amazonaws.com

Version: 2013-04-15


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Description

AWS Support The AWS Support API Reference is intended for programmers who need detailed information about the AWS Support operations and data types. You can use the API to manage your support cases programmatically. The AWS Support API uses HTTP methods that return results in JSON format. You must have a Business or Enterprise Support plan to use the AWS Support API. If you call the AWS Support API from an account that does not have a Business or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see AWS Support. The AWS Support service also exposes a set of AWS Trusted Advisor features. You can retrieve a list of checks and their descriptions, get check results, specify checks to refresh, and get the refresh status of checks. The following list describes the AWS Support case management operations: Service names, issue categories, and available severity levels - The DescribeServices and DescribeSeverityLevels operations return AWS service names, service codes, service categories, and problem severity levels. You use these values when you call the CreateCase operation. Case creation, case details, and case resolution - The CreateCase, DescribeCases, DescribeAttachment, and ResolveCase operations create AWS Support cases, retrieve information about cases, and resolve cases. Case communication - The DescribeCommunications, AddCommunicationToCase, and AddAttachmentsToSet operations retrieve and add communications and attachments to AWS Support cases. The following list describes the operations available from the AWS Support service for Trusted Advisor: DescribeTrustedAdvisorChecks returns the list of checks that run against your AWS resources. Using the checkId for a specific check returned by DescribeTrustedAdvisorChecks, you can call DescribeTrustedAdvisorCheckResult to obtain the results for the check that you specified. DescribeTrustedAdvisorCheckSummaries returns summarized results for one or more Trusted Advisor checks. RefreshTrustedAdvisorCheck requests that Trusted Advisor rerun a specified check. DescribeTrustedAdvisorCheckRefreshStatuses reports the refresh status of one or more checks. For authentication of requests, AWS Support uses Signature Version 4 Signing Process. See About the AWS Support API in the AWS Support User Guide for information about how to use this service to create and manage your support cases, and how to call Trusted Advisor for results of checks on your resources.

Other APIs by amazonaws.com

AWS Network Firewall

This is the API Reference for AWS Network Firewall. This guide is for developers who need detailed information about the Network Firewall API actions, data types, and errors. The REST API requires you to handle connection details, such as calculating signatures, handling request retries, and error handling. For general information about using the AWS REST APIs, see AWS APIs. To access Network Firewall using the REST API endpoint: https://network-firewall..amazonaws.com Alternatively, you can use one of the AWS SDKs to access an API that's tailored to the programming language or platform that you're using. For more information, see AWS SDKs. For descriptions of Network Firewall features, including and step-by-step instructions on how to use them through the Network Firewall console, see the Network Firewall Developer Guide. Network Firewall is a stateful, managed, network firewall and intrusion detection and prevention service for Amazon Virtual Private Cloud (Amazon VPC). With Network Firewall, you can filter traffic at the perimeter of your VPC. This includes filtering traffic going to and coming from an internet gateway, NAT gateway, or over VPN or AWS Direct Connect. Network Firewall uses rules that are compatible with Suricata, a free, open source intrusion detection system (IDS) engine. For information about Suricata, see the Suricata website. You can use Network Firewall to monitor and protect your VPC traffic in a number of ways. The following are just a few examples: Allow domains or IP addresses for known AWS service endpoints, such as Amazon S3, and block all other forms of traffic. Use custom lists of known bad domains to limit the types of domain names that your applications can access. Perform deep packet inspection on traffic entering or leaving your VPC. Use stateful protocol detection to filter protocols like HTTPS, regardless of the port used. To enable Network Firewall for your VPCs, you perform steps in both Amazon VPC and in Network Firewall. For information about using Amazon VPC, see Amazon VPC User Guide. To start using Network Firewall, do the following: (Optional) If you don't already have a VPC that you want to protect, create it in Amazon VPC. In Amazon VPC, in each Availability Zone where you want to have a firewall endpoint, create a subnet for the sole use of Network Firewall. In Network Firewall, create stateless and stateful rule groups, to define the components of the network traffic filtering behavior that you want your firewall to have. In Network Firewall, create a firewall policy that uses your rule groups and specifies additional default traffic filtering behavior. In Network Firewall, create a firewall and specify your new firewall policy and VPC subnets. Network Firewall creates a firewall endpoint in each subnet that you specify, with the behavior that's defined in the firewall policy. In Amazon VPC, use ingress routing enhancements to route traffic through the new firewall endpoints.

Amazon Connect Customer Profiles

Amazon Connect Customer Profiles Welcome to the Amazon Connect Customer Profiles API Reference. This guide provides information about the Amazon Connect Customer Profiles API, including supported operations, data types, parameters, and schemas. Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center. If you're new to Amazon Connect , you might find it helpful to also review the Amazon Connect Administrator Guide.

Amazon Kinesis Firehose

Amazon Kinesis Data Firehose API Reference Amazon Kinesis Data Firehose is a fully managed service that delivers real-time streaming data to destinations such as Amazon Simple Storage Service (Amazon S3), Amazon Elasticsearch Service (Amazon ES), Amazon Redshift, and Splunk.

AWS Identity and Access Management

Identity and Access Management Identity and Access Management (IAM) is a web service for securely controlling access to Amazon Web Services services. With IAM, you can centrally manage users, security credentials such as access keys, and permissions that control which Amazon Web Services resources users and applications can access. For more information about IAM, see Identity and Access Management (IAM) and the Identity and Access Management User Guide.

AWS Cost and Usage Report Service

The AWS Cost and Usage Report API enables you to programmatically create, query, and delete AWS Cost and Usage report definitions. AWS Cost and Usage reports track the monthly AWS costs and usage associated with your AWS account. The report contains line items for each unique combination of AWS product, usage type, and operation that your AWS account uses. You can configure the AWS Cost and Usage report to show only the data that you want, using the AWS Cost and Usage API. Service Endpoint The AWS Cost and Usage Report API provides the following endpoint: cur.us-east-1.amazonaws.com

AWS Database Migration Service

Database Migration Service Database Migration Service (DMS) can migrate your data to and from the most widely used commercial and open-source databases such as Oracle, PostgreSQL, Microsoft SQL Server, Amazon Redshift, MariaDB, Amazon Aurora, MySQL, and SAP Adaptive Server Enterprise (ASE). The service supports homogeneous migrations such as Oracle to Oracle, as well as heterogeneous migrations between different database platforms, such as Oracle to MySQL or SQL Server to PostgreSQL. For more information about DMS, see What Is Database Migration Service? in the Database Migration Service User Guide.

Amazon DevOps Guru

Amazon DevOps Guru is a fully managed service that helps you identify anomalous behavior in business critical operational applications. You specify the AWS resources that you want DevOps Guru to cover, then the Amazon CloudWatch metrics and AWS CloudTrail events related to those resources are analyzed. When anomalous behavior is detected, DevOps Guru creates an insight that includes recommendations, related events, and related metrics that can help you improve your operational applications. For more information, see What is Amazon DevOps Guru. You can specify 1 or 2 Amazon Simple Notification Service topics so you are notified every time a new insight is created. You can also enable DevOps Guru to generate an OpsItem in AWS Systems Manager for each insight to help you manage and track your work addressing insights. To learn about the DevOps Guru workflow, see How DevOps Guru works. To learn about DevOps Guru concepts, see Concepts in DevOps Guru.

Amazon EC2 Container Service

Amazon Elastic Container Service Amazon Elastic Container Service (Amazon ECS) is a highly scalable, fast, container management service that makes it easy to run, stop, and manage Docker containers on a cluster. You can host your cluster on a serverless infrastructure that is managed by Amazon ECS by launching your services or tasks on Fargate. For more control, you can host your tasks on a cluster of Amazon Elastic Compute Cloud (Amazon EC2) instances that you manage. Amazon ECS makes it easy to launch and stop container-based applications with simple API calls, allows you to get the state of your cluster from a centralized service, and gives you access to many familiar Amazon EC2 features. You can use Amazon ECS to schedule the placement of containers across your cluster based on your resource needs, isolation policies, and availability requirements. Amazon ECS eliminates the need for you to operate your own cluster management and configuration management systems or worry about scaling your management infrastructure.

Amazon Comprehend

Amazon Comprehend is an AWS service for gaining insight into the content of documents. Use these actions to determine the topics contained in your documents, the topics they discuss, the predominant sentiment expressed in them, the predominant language used, and more.

AWS Device Farm

Welcome to the AWS Device Farm API documentation, which contains APIs for: Testing on desktop browsers Device Farm makes it possible for you to test your web applications on desktop browsers using Selenium. The APIs for desktop browser testing contain TestGrid in their names. For more information, see Testing Web Applications on Selenium with Device Farm. Testing on real mobile devices Device Farm makes it possible for you to test apps on physical phones, tablets, and other devices in the cloud. For more information, see the Device Farm Developer Guide.

Amazon Interactive Video Service

Introduction The Amazon Interactive Video Service (IVS) API is REST compatible, using a standard HTTP API and an AWS EventBridge event stream for responses. JSON is used for both requests and responses, including errors. The API is an AWS regional service, currently in these regions: us-west-2, us-east-1, and eu-west-1. All API request parameters and URLs are case sensitive. For a summary of notable documentation changes in each release, see Document History. Service Endpoints The following are the Amazon IVS service endpoints (all HTTPS): Region name: US West (Oregon) Region: us-west-2 Endpoint: ivs.us-west-2.amazonaws.com Region name: US East (Virginia) Region: us-east-1 Endpoint: ivs.us-east-1.amazonaws.com Region name: EU West (Dublin) Region: eu-west-1 Endpoint: ivs.eu-west-1.amazonaws.com Allowed Header Values Accept: application/json Accept-Encoding: gzip, deflate Content-Type: application/json Resources The following resources contain information about your IVS live stream (see Getting Started with Amazon IVS): Channel β€” Stores configuration data related to your live stream. You first create a channel and then use the channel’s stream key to start your live stream. See the Channel endpoints for more information. Stream key β€” An identifier assigned by Amazon IVS when you create a channel, which is then used to authorize streaming. See the StreamKey endpoints for more information. Treat the stream key like a secret, since it allows anyone to stream to the channel. Playback key pair β€” Video playback may be restricted using playback-authorization tokens, which use public-key encryption. A playback key pair is the public-private pair of keys used to sign and validate the playback-authorization token. See the PlaybackKeyPair endpoints for more information. Recording configuration β€” Stores configuration related to recording a live stream and where to store the recorded content. Multiple channels can reference the same recording configuration. See the Recording Configuration endpoints for more information. Tagging A tag is a metadata label that you assign to an AWS resource. A tag comprises a key and a value, both set by you. For example, you might set a tag as topic:nature to label a particular video category. See Tagging AWS Resources for more information, including restrictions that apply to tags. Tags can help you identify and organize your AWS resources. For example, you can use the same tag for different resources to indicate that they are related. You can also use tags to manage access (see Access Tags). The Amazon IVS API has these tag-related endpoints: TagResource, UntagResource, and ListTagsForResource. The following resources support tagging: Channels, Stream Keys, Playback Key Pairs, and Recording Configurations. Authentication versus Authorization Note the differences between these concepts: Authentication is about verifying identity. You need to be authenticated to sign Amazon IVS API requests. Authorization is about granting permissions. You need to be authorized to view Amazon IVS private channels. (Private channels are channels that are enabled for "playback authorization.") Authentication All Amazon IVS API requests must be authenticated with a signature. The AWS Command-Line Interface (CLI) and Amazon IVS Player SDKs take care of signing the underlying API calls for you. However, if your application calls the Amazon IVS API directly, it’s your responsibility to sign the requests. You generate a signature using valid AWS credentials that have permission to perform the requested action. For example, you must sign PutMetadata requests with a signature generated from an IAM user account that has the ivs:PutMetadata permission. For more information: Authentication and generating signatures β€” See Authenticating Requests (AWS Signature Version 4) in the AWS General Reference. Managing Amazon IVS permissions β€” See Identity and Access Management on the Security page of the Amazon IVS User Guide. Channel Endpoints CreateChannel β€” Creates a new channel and an associated stream key to start streaming. GetChannel β€” Gets the channel configuration for the specified channel ARN (Amazon Resource Name). BatchGetChannel β€” Performs GetChannel on multiple ARNs simultaneously. ListChannels β€” Gets summary information about all channels in your account, in the AWS region where the API request is processed. This list can be filtered to match a specified name or recording-configuration ARN. Filters are mutually exclusive and cannot be used together. If you try to use both filters, you will get an error (409 Conflict Exception). UpdateChannel β€” Updates a channel's configuration. This does not affect an ongoing stream of this channel. You must stop and restart the stream for the changes to take effect. DeleteChannel β€” Deletes the specified channel. StreamKey Endpoints CreateStreamKey β€” Creates a stream key, used to initiate a stream, for the specified channel ARN. GetStreamKey β€” Gets stream key information for the specified ARN. BatchGetStreamKey β€” Performs GetStreamKey on multiple ARNs simultaneously. ListStreamKeys β€” Gets summary information about stream keys for the specified channel. DeleteStreamKey β€” Deletes the stream key for the specified ARN, so it can no longer be used to stream. Stream Endpoints GetStream β€” Gets information about the active (live) stream on a specified channel. ListStreams β€” Gets summary information about live streams in your account, in the AWS region where the API request is processed. StopStream β€” Disconnects the incoming RTMPS stream for the specified channel. Can be used in conjunction with DeleteStreamKey to prevent further streaming to a channel. PutMetadata β€” Inserts metadata into the active stream of the specified channel. A maximum of 5 requests per second per channel is allowed, each with a maximum 1 KB payload. (If 5 TPS is not sufficient for your needs, we recommend batching your data into a single PutMetadata call.) PlaybackKeyPair Endpoints For more information, see Setting Up Private Channels in the Amazon IVS User Guide. ImportPlaybackKeyPair β€” Imports the public portion of a new key pair and returns its arn and fingerprint. The privateKey can then be used to generate viewer authorization tokens, to grant viewers access to private channels (channels enabled for playback authorization). GetPlaybackKeyPair β€” Gets a specified playback authorization key pair and returns the arn and fingerprint. The privateKey held by the caller can be used to generate viewer authorization tokens, to grant viewers access to private channels. ListPlaybackKeyPairs β€” Gets summary information about playback key pairs. DeletePlaybackKeyPair β€” Deletes a specified authorization key pair. This invalidates future viewer tokens generated using the key pair’s privateKey. RecordingConfiguration Endpoints CreateRecordingConfiguration β€” Creates a new recording configuration, used to enable recording to Amazon S3. GetRecordingConfiguration β€” Gets the recording-configuration metadata for the specified ARN. ListRecordingConfigurations β€” Gets summary information about all recording configurations in your account, in the AWS region where the API request is processed. DeleteRecordingConfiguration β€” Deletes the recording configuration for the specified ARN. AWS Tags Endpoints TagResource β€” Adds or updates tags for the AWS resource with the specified ARN. UntagResource β€” Removes tags from the resource with the specified ARN. ListTagsForResource β€” Gets information about AWS tags for the specified ARN.

AWS Data Exchange

AWS Data Exchange is a service that makes it easy for AWS customers to exchange data in the cloud. You can use the AWS Data Exchange APIs to create, update, manage, and access file-based data set in the AWS Cloud. As a subscriber, you can view and access the data sets that you have an entitlement to through a subscription. You can use the APIS to download or copy your entitled data sets to Amazon S3 for use across a variety of AWS analytics and machine learning services. As a provider, you can create and manage your data sets that you would like to publish to a product. Being able to package and provide your data sets into products requires a few steps to determine eligibility. For more information, visit the AWS Data Exchange User Guide. A data set is a collection of data that can be changed or updated over time. Data sets can be updated using revisions, which represent a new version or incremental change to a data set. A revision contains one or more assets. An asset in AWS Data Exchange is a piece of data that can be stored as an Amazon S3 object. The asset can be a structured data file, an image file, or some other data file. Jobs are asynchronous import or export operations used to create or copy assets.

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