Mock sample for your project: Amazon Connect Contact Lens API

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Amazon Connect Contact Lens

amazonaws.com

Version: 2020-08-21


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Description

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

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AWS Snow Device Management

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azure.com
Use these REST APIs for performing operations on Certificate entity in your Azure API Management deployment. Certificates can be used to setup mutual authentication with your Backend in API Management. For more information refer to How to secure backend using Mutual Auth Certificate.