Mock sample for your project: Amazon Connect Contact Lens API

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Amazon Connect Contact Lens

amazonaws.com

Version: 2020-08-21


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Description

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

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AWS CodePipeline

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AWS Migration Hub

The AWS Migration Hub API methods help to obtain server and application migration status and integrate your resource-specific migration tool by providing a programmatic interface to Migration Hub. Remember that you must set your AWS Migration Hub home region before you call any of these APIs, or a HomeRegionNotSetException error will be returned. Also, you must make the API calls while in your home region.

Amazon Appflow

Welcome to the Amazon AppFlow API reference. This guide is for developers who need detailed information about the Amazon AppFlow API operations, data types, and errors. Amazon AppFlow is a fully managed integration service that enables you to securely transfer data between software as a service (SaaS) applications like Salesforce, Marketo, Slack, and ServiceNow, and Amazon Web Services like Amazon S3 and Amazon Redshift. Use the following links to get started on the Amazon AppFlow API: Actions : An alphabetical list of all Amazon AppFlow API operations. Data types : An alphabetical list of all Amazon AppFlow data types. Common parameters : Parameters that all Query operations can use. Common errors : Client and server errors that all operations can return. If you're new to Amazon AppFlow, we recommend that you review the Amazon AppFlow User Guide. Amazon AppFlow API users can use vendor-specific mechanisms for OAuth, and include applicable OAuth attributes (such as auth-code and redirecturi) with the connector-specific ConnectorProfileProperties when creating a new connector profile using Amazon AppFlow API operations. For example, Salesforce users can refer to the Authorize Apps with OAuth documentation.

AWS SSO Identity Store

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Amazon Athena

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Amazon Glacier

Amazon S3 Glacier (Glacier) is a storage solution for "cold data." Glacier is an extremely low-cost storage service that provides secure, durable, and easy-to-use storage for data backup and archival. With Glacier, customers can store their data cost effectively for months, years, or decades. Glacier also enables customers to offload the administrative burdens of operating and scaling storage to AWS, so they don't have to worry about capacity planning, hardware provisioning, data replication, hardware failure and recovery, or time-consuming hardware migrations. Glacier is a great storage choice when low storage cost is paramount and your data is rarely retrieved. If your application requires fast or frequent access to your data, consider using Amazon S3. For more information, see Amazon Simple Storage Service (Amazon S3). You can store any kind of data in any format. There is no maximum limit on the total amount of data you can store in Glacier. If you are a first-time user of Glacier, we recommend that you begin by reading the following sections in the Amazon S3 Glacier Developer Guide : What is Amazon S3 Glacier - This section of the Developer Guide describes the underlying data model, the operations it supports, and the AWS SDKs that you can use to interact with the service. Getting Started with Amazon S3 Glacier - The Getting Started section walks you through the process of creating a vault, uploading archives, creating jobs to download archives, retrieving the job output, and deleting archives.

AWS Global Accelerator

AWS Global Accelerator This is the AWS Global Accelerator API Reference. This guide is for developers who need detailed information about AWS Global Accelerator API actions, data types, and errors. For more information about Global Accelerator features, see the AWS Global Accelerator Developer Guide. AWS Global Accelerator is a service in which you create accelerators to improve the performance of your applications for local and global users. Depending on the type of accelerator you choose, you can gain additional benefits. By using a standard accelerator, you can improve availability of your internet applications that are used by a global audience. With a standard accelerator, Global Accelerator directs traffic to optimal endpoints over the AWS global network. For other scenarios, you might choose a custom routing accelerator. With a custom routing accelerator, you can use application logic to directly map one or more users to a specific endpoint among many endpoints. Global Accelerator is a global service that supports endpoints in multiple AWS Regions but you must specify the US West (Oregon) Region to create or update accelerators. By default, Global Accelerator provides you with two static IP addresses that you associate with your accelerator. With a standard accelerator, instead of using the IP addresses that Global Accelerator provides, you can configure these entry points to be IPv4 addresses from your own IP address ranges that you bring to Global Accelerator. The static IP addresses are anycast from the AWS edge network. For a standard accelerator, they distribute incoming application traffic across multiple endpoint resources in multiple AWS Regions, which increases the availability of your applications. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses that are located in one AWS Region or multiple Regions. For custom routing accelerators, you map traffic that arrives to the static IP addresses to specific Amazon EC2 servers in endpoints that are virtual private cloud (VPC) subnets. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to limit the users who have permissions to delete an accelerator. For more information, see Tag-based policies. For standard accelerators, Global Accelerator uses the AWS global network to route traffic to the optimal regional endpoint based on health, client location, and policies that you configure. The service reacts instantly to changes in health or configuration to ensure that internet traffic from clients is always directed to healthy endpoints. For a list of the AWS Regions where Global Accelerator and other services are currently supported, see the AWS Region Table. AWS Global Accelerator includes the following components: Static IP addresses Global Accelerator provides you with a set of two static IP addresses that are anycast from the AWS edge network. If you bring your own IP address range to AWS (BYOIP) to use with a standard accelerator, you can instead assign IP addresses from your own pool to use with your accelerator. For more information, see Bring your own IP addresses (BYOIP) in AWS Global Accelerator. The IP addresses serve as single fixed entry points for your clients. If you already have Elastic Load Balancing load balancers, Amazon EC2 instances, or Elastic IP address resources set up for your applications, you can easily add those to a standard accelerator in Global Accelerator. This allows Global Accelerator to use static IP addresses to access the resources. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to delete an accelerator. For more information, see Tag-based policies. Accelerator An accelerator directs traffic to endpoints over the AWS global network to improve the performance of your internet applications. Each accelerator includes one or more listeners. There are two types of accelerators: A standard accelerator directs traffic to the optimal AWS endpoint based on several factors, including the user’s location, the health of the endpoint, and the endpoint weights that you configure. This improves the availability and performance of your applications. Endpoints can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. A custom routing accelerator directs traffic to one of possibly thousands of Amazon EC2 instances running in a single or multiple virtual private clouds (VPCs). With custom routing, listener ports are mapped to statically associate port ranges with VPC subnets, which allows Global Accelerator to determine an EC2 instance IP address at the time of connection. By default, all port mapping destinations in a VPC subnet can't receive traffic. You can choose to configure all destinations in the subnet to receive traffic, or to specify individual port mappings that can receive traffic. For more information, see Types of accelerators. DNS name Global Accelerator assigns each accelerator a default Domain Name System (DNS) name, similar to a1234567890abcdef.awsglobalaccelerator.com, that points to the static IP addresses that Global Accelerator assigns to you or that you choose from your own IP address range. Depending on the use case, you can use your accelerator's static IP addresses or DNS name to route traffic to your accelerator, or set up DNS records to route traffic using your own custom domain name. Network zone A network zone services the static IP addresses for your accelerator from a unique IP subnet. Similar to an AWS Availability Zone, a network zone is an isolated unit with its own set of physical infrastructure. When you configure an accelerator, by default, Global Accelerator allocates two IPv4 addresses for it. If one IP address from a network zone becomes unavailable due to IP address blocking by certain client networks, or network disruptions, then client applications can retry on the healthy static IP address from the other isolated network zone. Listener A listener processes inbound connections from clients to Global Accelerator, based on the port (or port range) and protocol (or protocols) that you configure. A listener can be configured for TCP, UDP, or both TCP and UDP protocols. Each listener has one or more endpoint groups associated with it, and traffic is forwarded to endpoints in one of the groups. You associate endpoint groups with listeners by specifying the Regions that you want to distribute traffic to. With a standard accelerator, traffic is distributed to optimal endpoints within the endpoint groups associated with a listener. Endpoint group Each endpoint group is associated with a specific AWS Region. Endpoint groups include one or more endpoints in the Region. With a standard accelerator, you can increase or reduce the percentage of traffic that would be otherwise directed to an endpoint group by adjusting a setting called a traffic dial. The traffic dial lets you easily do performance testing or blue/green deployment testing, for example, for new releases across different AWS Regions. Endpoint An endpoint is a resource that Global Accelerator directs traffic to. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. An Application Load Balancer endpoint can be internet-facing or internal. Traffic for standard accelerators is routed to endpoints based on the health of the endpoint along with configuration options that you choose, such as endpoint weights. For each endpoint, you can configure weights, which are numbers that you can use to specify the proportion of traffic to route to each one. This can be useful, for example, to do performance testing within a Region. Endpoints for custom routing accelerators are virtual private cloud (VPC) subnets with one or many EC2 instances.

AWS Batch

Batch Using Batch, you can run batch computing workloads on the Cloud. Batch computing is a common means for developers, scientists, and engineers to access large amounts of compute resources. Batch uses the advantages of this computing workload to remove the undifferentiated heavy lifting of configuring and managing required infrastructure. At the same time, it also adopts a familiar batch computing software approach. Given these advantages, Batch can help you to efficiently provision resources in response to jobs submitted, thus effectively helping you to eliminate capacity constraints, reduce compute costs, and deliver your results more quickly. As a fully managed service, Batch can run batch computing workloads of any scale. Batch automatically provisions compute resources and optimizes workload distribution based on the quantity and scale of your specific workloads. With Batch, there's no need to install or manage batch computing software. This means that you can focus your time and energy on analyzing results and solving your specific problems.

Amazon Elastic Kubernetes Service

Amazon Elastic Kubernetes Service (Amazon EKS) is a managed service that makes it easy for you to run Kubernetes on Amazon Web Services without needing to stand up or maintain your own Kubernetes control plane. Kubernetes is an open-source system for automating the deployment, scaling, and management of containerized applications. Amazon EKS runs up-to-date versions of the open-source Kubernetes software, so you can use all the existing plugins and tooling from the Kubernetes community. Applications running on Amazon EKS are fully compatible with applications running on any standard Kubernetes environment, whether running in on-premises data centers or public clouds. This means that you can easily migrate any standard Kubernetes application to Amazon EKS without any code modification required.

Amazon EC2 Container Service

Amazon Elastic Container Service Amazon Elastic Container Service (Amazon ECS) is a highly scalable, fast, container management service that makes it easy to run, stop, and manage Docker containers on a cluster. You can host your cluster on a serverless infrastructure that is managed by Amazon ECS by launching your services or tasks on Fargate. For more control, you can host your tasks on a cluster of Amazon Elastic Compute Cloud (Amazon EC2) instances that you manage. Amazon ECS makes it easy to launch and stop container-based applications with simple API calls, allows you to get the state of your cluster from a centralized service, and gives you access to many familiar Amazon EC2 features. You can use Amazon ECS to schedule the placement of containers across your cluster based on your resource needs, isolation policies, and availability requirements. Amazon ECS eliminates the need for you to operate your own cluster management and configuration management systems or worry about scaling your management infrastructure.

AWSKendraFrontendService

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Amazon Honeycode

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AWS Application Discovery Service

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Amazon GuardDuty

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Amazon Elastic Kubernetes Service

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Amazon Connect Contact Lens

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts. Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.