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Seller Service Metrics API

ebay.com

Version: 1.2.0


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Description

The Analytics API provides data and information about a seller and their eBay business. The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating. The three resources in the Analytics API provide the following data and information: Customer Service Metric – Returns data on a seller's customer service performance as compared to other seller's in the same peer group. Traffic Report – Returns data that shows how buyers are engaging with a seller's listings. Seller Standards Profile – Returns data pertaining to a seller's performance rating. Sellers can use the data and information returned by the various Analytics API methods to determine where they can make improvements to increase sales and how they might improve their seller status as viewed by eBay buyers. For details on using this API, see Analyzing seller performance.

Other APIs by ebay.com

Fulfillment API

ebay.com
Use the Fulfillment API to complete the process of packaging, addressing, handling, and shipping each order on behalf of the seller, in accordance with the payment method and timing specified at checkout.

Buy Marketing API

ebay.com
The Marketing API retrieves eBay products based on a metric, such as Best Selling, as well as products that were also bought and also viewed.

Catalog API

ebay.com
The Catalog API allows users to search for and locate an eBay catalog product that is a direct match for the product that they wish to sell. Listing against an eBay catalog product helps insure that all listings (based off of that catalog product) have complete and accurate information. In addition to helping to create high-quality listings, another benefit to the seller of using catalog information to create listings is that much of the details of the listing will be prefilled, including the listing title, the listing description, the item specifics, and a stock image for the product (if available). Sellers will not have to enter item specifics themselves, and the overall listing process is a lot faster and easier.

Taxonomy API

ebay.com
Use the Taxonomy API to discover the most appropriate eBay categories under which sellers can offer inventory items for sale, and the most likely categories under which buyers can browse or search for items to purchase. In addition, the Taxonomy API provides metadata about the required and recommended category aspects to include in listings, and also has two operations to retrieve parts compatibility information.

Negotiation API

ebay.com
The Negotiations API gives sellers the ability to proactively send discount offers to buyers who have shown an "interest" in their listings. By sending buyers discount offers on listings where they have shown an interest, sellers can increase the velocity of their sales. There are various ways for a buyer to show interest in a listing. For example, if a buyer adds the listing to their Watch list, or if they add the listing to their shopping cart and later abandon the cart, they are deemed to have shown an interest in the listing. In the offers that sellers send, they can discount their listings by either a percentage off the listing price, or they can set a new discounted price that is lower than the original listing price. For details about how seller offers work, see Sending offers to buyers.

Account API

ebay.com
The Account API gives sellers the ability to configure their eBay seller accounts, including the seller's policies (the Fulfillment Policy, Payment Policy, and Return Policy), opt in and out of eBay seller programs, configure sales tax tables, and get account information. For details on the availability of the methods in this API, see Account API requirements and restrictions.

Compliance API

ebay.com
Service for providing information to sellers about their listings being non-compliant, or at risk for becoming non-compliant, against eBay listing policies.

Browse API

ebay.com
The Browse API has the following resources: itemsummary: Lets shoppers search for specific items by keyword, GTIN, category, charity, product, or item aspects and refine the results by using filters, such as aspects, compatibility, and fields values. (Experimental) searchbyimage: Lets shoppers search for specific items by image. You can refine the results by using URI parameters and filters. item: Lets you retrieve the details of a specific item or all the items in an item group, which is an item with variations such as color and size and check if a product is compatible with the specified item, such as if a specific car is compatible with a specific part. Provides a bridge between the eBay legacy APIs, such as Finding, and the RESTful APIs, which use different formats for the item IDs. (Experimental) shoppingcart: Provides the ability for eBay members to see the contents of their eBay cart, and add, remove, and change the quantity of items in their eBay cart. Note: This resource is not available in the eBay API Explorer. The itemsummary, searchbyimage, and item resource calls require an Application access token. The shoppingcart resource calls require a User access token.

Seller Service Metrics API

ebay.com
The Analytics API provides data and information about a seller and their eBay business. The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating. The three resources in the Analytics API provide the following data and information: Customer Service Metric – Returns data on a seller's customer service performance as compared to other seller's in the same peer group. Traffic Report – Returns data that shows how buyers are engaging with a seller's listings. Seller Standards Profile – Returns data pertaining to a seller's performance rating. Sellers can use the data and information returned by the various Analytics API methods to determine where they can make improvements to increase sales and how they might improve their seller status as viewed by eBay buyers. For details on using this API, see Analyzing seller performance.

Listing API

ebay.com
Note: This is a (Limited Release) API available only to select developers approved by business units. Enables a seller adding an ad or item on a Partner's site to automatically create an eBay listing draft using the item details from the Partner's site.

Translation API

ebay.com
This API allows 3rd party developers to translate item title, description, search query.

Account API

ebay.com
The Account API gives sellers the ability to configure their eBay seller accounts, including the seller's policies (the Fulfillment Policy, Payment Policy, and Return Policy), opt in and out of eBay seller programs, configure sales tax tables, and get account information. For details on the availability of the methods in this API, see Account API requirements and restrictions.

Other APIs in the same category

Account API

ebay.com
The Account API gives sellers the ability to configure their eBay seller accounts, including the seller's policies (the Fulfillment Policy, Payment Policy, and Return Policy), opt in and out of eBay seller programs, configure sales tax tables, and get account information. For details on the availability of the methods in this API, see Account API requirements and restrictions.

Charity API

ebay.com
The Charity API allows third-party developers to search for and access details on supported charitable organizations.

Feed API

ebay.com
The Feed API lets sellers upload input files, download reports and files including their status, filter reports using URI parameters, and retrieve customer service metrics task details.

Compliance API

ebay.com
Service for providing information to sellers about their listings being non-compliant, or at risk for becoming non-compliant, against eBay listing policies.

BrandLovers Marketplace API V1

brandlovers.com
Allows sellers to: 1) Load products definitions to the BrandLovers marktplace. 2) Receive and update orders status. 3) Receive and update shipping information. 4) Receive and update customer tickets. All requests consume and return application/json content. All request must be authenticated and use HTTPS.

LetMC Api V2, Free (Tier 1)

letmc.com

Pims

pims.io
Hereafter is the documentation of the private API of Pims: Pointages Intelligents pour le Monde du Spectacle. This API is designed for 3rd-party softwares, editors and partners. Its main purpose is to give access the core data of a Pims customer (i.e. events, ticket counts and promotions).
Authentication
The API uses basic access authentication, meaning you will need a username and password to get authorized.
As each customer in Pims has its own domain (e.g. caramba.pims.io, gdp.pims.io...), each credentials will be valid for one domain/customer only. If you need dedicated credentials for one domain, please contact us. (In any case, we will need an explicit agreement from the customer before we create these credentials.)
To make your life easy, you can try all endpoints with the public credentials below, pointing to our demo domain:
Base path: https://demo.pims.io/api
Username: demo
Password: q83792db2GCvgYVdKpU3yG3R
Response format
The API returns JSON and matches the HAL specification. The Content-Type of each response will be application/hal+json, unless an error occurs.
Please note that this documentation describes all responses “as if” they were plain JSON. The specificities of HAL are ignored on purpose, in order to remain compact and avoid repetition.
So when you read in the doc:
{"id" : 123,"property1" :"Lorem ipsum","object" : {"id" : 456,"property2" : 7.89
}
}
... you'll get in the Real World®:
{"id" : 123,"property2" :"Lorem ipsum","embedded" : {"object" : {"id" : 456,"property2" : 7.89,"links" : {"self" : {"href" :"https://api.mydomain.com/other-item/456"
}
}
}
}"_links" : {"self" : {"href" :"https://api.mydomain.com/item/123"
}
}
}
Errors
Errors return JSON too and tries to match the Problem Details for HTTP APIs specification. If it does not match this spec, that's either a bug or a compatibility issue. Please contact us to solve the problem.
The Content-Type of errors will be application/problem+json. The content will match the following JSON:
Filtering and sorting
Every textual filter (e.g. /events?label=U2) and/or sort (e.g. /events?sort=label) performed with the API uses UTF8UNICODECI collation, meaning it is:
Case insensitive: “Chloé” will be considered the same as “CHLOÉ”;
Diacritic insensitive: “Chloé” will be considered the same as “Chloe”.
When performing a sort, it will always be ascending by default. To make it descending, just use a minus sign (-) in front of the parameter value (e.g. /events?sort=-label).
I18n
In responses, some labels can be translated (e.g. promotion types, event input types, etc.). These translatable labels are clearly indicated in the documentation below.
By default, they will be displayed in English, but you can change this behaviour via the Accept-Language header. E.g., use fr as a value for French.
PHP SDK
We provide a simple yet convenient SDK for the PHP language, see the Github page of the project.
And now?
Generaly, you will start by fetching one or more events. An event can be anything that occurs in one venue at one given date and time: a concert, a play, a match, a conference, etc. Additionnally, you can explore the series: a series is just a group of events (e.g. a tour or a festival).
Once you retrieved the events you were interested in, you can look for the sales ( ticket counts):
Get a quick overview with /events/:id/ticket-counts
Or get a full insight by calling these endpoints:
/events/:id/categories
/events/:id/channels
/events/:id/ticket-counts/detailed
Eventually, you may also want to fetch the promotions. A promotion can be anything meant to leverage the sales: ads, marketing campaigns, buzz or news around the event, etc. A promotion can be linked to any combination of events and/or series.

koomalooma Partner API

This is the koomalooma Partner API. koomalooma is the first Loyalty BPaaS (Business Process as a Service) for mobile and web companies. With koomalooma merchants issue points for actions their customers / users make on your mobile or web store, for example a purchase or a referral. koomalooma takes care of all the rest, from signing up users, keeping track of points and delivering rewards in over 80 countries. koomalooma offers an easy to integrate API and web backend to configure loyalty campaigns and track performance. You can find more at http://support.koomalooma.com

Axesso Api

Use this api to fetch information to Amazon products and more.

Identity API

apiz.ebay.com
Note: This is a (Limited Release) API available only to select developers approved by business units. Retrieves the authenticated user's account profile information. It can be used to let users log into your app or site using eBay, which frees you from needing to store and protect user's PII (Personal Identifiable Information) data.

eBay Finances API

apiz.ebay.com
This API is used to retrieve seller payouts and monetary transaction details related to those payouts.

Compliance API

ebay.com
Service for providing information to sellers about their listings being non-compliant, or at risk for becoming non-compliant, against eBay listing policies.