Mock sample for your project: Amazon Simple Email Service API

Transit Gateway Network Manager (Network Manager) enables you to create a global network, in which you can monitor your AWS and on-premises networks that are built around transit gateways. The Network Manager APIs are supported in the US West (Oregon) Region only. You must specify the us-west-2 Region in all requests made to Network Manager.

AWS Global Accelerator This is the AWS Global Accelerator API Reference. This guide is for developers who need detailed information about AWS Global Accelerator API actions, data types, and errors. For more information about Global Accelerator features, see the AWS Global Accelerator Developer Guide. AWS Global Accelerator is a service in which you create accelerators to improve the performance of your applications for local and global users. Depending on the type of accelerator you choose, you can gain additional benefits. By using a standard accelerator, you can improve availability of your internet applications that are used by a global audience. With a standard accelerator, Global Accelerator directs traffic to optimal endpoints over the AWS global network. For other scenarios, you might choose a custom routing accelerator. With a custom routing accelerator, you can use application logic to directly map one or more users to a specific endpoint among many endpoints. Global Accelerator is a global service that supports endpoints in multiple AWS Regions but you must specify the US West (Oregon) Region to create or update accelerators. By default, Global Accelerator provides you with two static IP addresses that you associate with your accelerator. With a standard accelerator, instead of using the IP addresses that Global Accelerator provides, you can configure these entry points to be IPv4 addresses from your own IP address ranges that you bring to Global Accelerator. The static IP addresses are anycast from the AWS edge network. For a standard accelerator, they distribute incoming application traffic across multiple endpoint resources in multiple AWS Regions, which increases the availability of your applications. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses that are located in one AWS Region or multiple Regions. For custom routing accelerators, you map traffic that arrives to the static IP addresses to specific Amazon EC2 servers in endpoints that are virtual private cloud (VPC) subnets. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to limit the users who have permissions to delete an accelerator. For more information, see Tag-based policies. For standard accelerators, Global Accelerator uses the AWS global network to route traffic to the optimal regional endpoint based on health, client location, and policies that you configure. The service reacts instantly to changes in health or configuration to ensure that internet traffic from clients is always directed to healthy endpoints. For a list of the AWS Regions where Global Accelerator and other services are currently supported, see the AWS Region Table. AWS Global Accelerator includes the following components: Static IP addresses Global Accelerator provides you with a set of two static IP addresses that are anycast from the AWS edge network. If you bring your own IP address range to AWS (BYOIP) to use with a standard accelerator, you can instead assign IP addresses from your own pool to use with your accelerator. For more information, see Bring your own IP addresses (BYOIP) in AWS Global Accelerator. The IP addresses serve as single fixed entry points for your clients. If you already have Elastic Load Balancing load balancers, Amazon EC2 instances, or Elastic IP address resources set up for your applications, you can easily add those to a standard accelerator in Global Accelerator. This allows Global Accelerator to use static IP addresses to access the resources. The static IP addresses remain assigned to your accelerator for as long as it exists, even if you disable the accelerator and it no longer accepts or routes traffic. However, when you delete an accelerator, you lose the static IP addresses that are assigned to it, so you can no longer route traffic by using them. You can use IAM policies like tag-based permissions with Global Accelerator to delete an accelerator. For more information, see Tag-based policies. Accelerator An accelerator directs traffic to endpoints over the AWS global network to improve the performance of your internet applications. Each accelerator includes one or more listeners. There are two types of accelerators: A standard accelerator directs traffic to the optimal AWS endpoint based on several factors, including the user’s location, the health of the endpoint, and the endpoint weights that you configure. This improves the availability and performance of your applications. Endpoints can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. A custom routing accelerator directs traffic to one of possibly thousands of Amazon EC2 instances running in a single or multiple virtual private clouds (VPCs). With custom routing, listener ports are mapped to statically associate port ranges with VPC subnets, which allows Global Accelerator to determine an EC2 instance IP address at the time of connection. By default, all port mapping destinations in a VPC subnet can't receive traffic. You can choose to configure all destinations in the subnet to receive traffic, or to specify individual port mappings that can receive traffic. For more information, see Types of accelerators. DNS name Global Accelerator assigns each accelerator a default Domain Name System (DNS) name, similar to a1234567890abcdef.awsglobalaccelerator.com, that points to the static IP addresses that Global Accelerator assigns to you or that you choose from your own IP address range. Depending on the use case, you can use your accelerator's static IP addresses or DNS name to route traffic to your accelerator, or set up DNS records to route traffic using your own custom domain name. Network zone A network zone services the static IP addresses for your accelerator from a unique IP subnet. Similar to an AWS Availability Zone, a network zone is an isolated unit with its own set of physical infrastructure. When you configure an accelerator, by default, Global Accelerator allocates two IPv4 addresses for it. If one IP address from a network zone becomes unavailable due to IP address blocking by certain client networks, or network disruptions, then client applications can retry on the healthy static IP address from the other isolated network zone. Listener A listener processes inbound connections from clients to Global Accelerator, based on the port (or port range) and protocol (or protocols) that you configure. A listener can be configured for TCP, UDP, or both TCP and UDP protocols. Each listener has one or more endpoint groups associated with it, and traffic is forwarded to endpoints in one of the groups. You associate endpoint groups with listeners by specifying the Regions that you want to distribute traffic to. With a standard accelerator, traffic is distributed to optimal endpoints within the endpoint groups associated with a listener. Endpoint group Each endpoint group is associated with a specific AWS Region. Endpoint groups include one or more endpoints in the Region. With a standard accelerator, you can increase or reduce the percentage of traffic that would be otherwise directed to an endpoint group by adjusting a setting called a traffic dial. The traffic dial lets you easily do performance testing or blue/green deployment testing, for example, for new releases across different AWS Regions. Endpoint An endpoint is a resource that Global Accelerator directs traffic to. Endpoints for standard accelerators can be Network Load Balancers, Application Load Balancers, Amazon EC2 instances, or Elastic IP addresses. An Application Load Balancer endpoint can be internet-facing or internal. Traffic for standard accelerators is routed to endpoints based on the health of the endpoint along with configuration options that you choose, such as endpoint weights. For each endpoint, you can configure weights, which are numbers that you can use to specify the proportion of traffic to route to each one. This can be useful, for example, to do performance testing within a Region. Endpoints for custom routing accelerators are virtual private cloud (VPC) subnets with one or many EC2 instances.

Cloud9 Cloud9 is a collection of tools that you can use to code, build, run, test, debug, and release software in the cloud. For more information about Cloud9, see the Cloud9 User Guide. Cloud9 supports these operations: CreateEnvironmentEC2 : Creates an Cloud9 development environment, launches an Amazon EC2 instance, and then connects from the instance to the environment. CreateEnvironmentMembership : Adds an environment member to an environment. DeleteEnvironment : Deletes an environment. If an Amazon EC2 instance is connected to the environment, also terminates the instance. DeleteEnvironmentMembership : Deletes an environment member from an environment. DescribeEnvironmentMemberships : Gets information about environment members for an environment. DescribeEnvironments : Gets information about environments. DescribeEnvironmentStatus : Gets status information for an environment. ListEnvironments : Gets a list of environment identifiers. ListTagsForResource : Gets the tags for an environment. TagResource : Adds tags to an environment. UntagResource : Removes tags from an environment. UpdateEnvironment : Changes the settings of an existing environment. UpdateEnvironmentMembership : Changes the settings of an existing environment member for an environment.

The Amazon Braket API Reference provides information about the operations and structures supported in Amazon Braket.

AWS CodePipeline Overview This is the AWS CodePipeline API Reference. This guide provides descriptions of the actions and data types for AWS CodePipeline. Some functionality for your pipeline can only be configured through the API. For more information, see the AWS CodePipeline User Guide. You can use the AWS CodePipeline API to work with pipelines, stages, actions, and transitions. Pipelines are models of automated release processes. Each pipeline is uniquely named, and consists of stages, actions, and transitions. You can work with pipelines by calling: CreatePipeline, which creates a uniquely named pipeline. DeletePipeline, which deletes the specified pipeline. GetPipeline, which returns information about the pipeline structure and pipeline metadata, including the pipeline Amazon Resource Name (ARN). GetPipelineExecution, which returns information about a specific execution of a pipeline. GetPipelineState, which returns information about the current state of the stages and actions of a pipeline. ListActionExecutions, which returns action-level details for past executions. The details include full stage and action-level details, including individual action duration, status, any errors that occurred during the execution, and input and output artifact location details. ListPipelines, which gets a summary of all of the pipelines associated with your account. ListPipelineExecutions, which gets a summary of the most recent executions for a pipeline. StartPipelineExecution, which runs the most recent revision of an artifact through the pipeline. StopPipelineExecution, which stops the specified pipeline execution from continuing through the pipeline. UpdatePipeline, which updates a pipeline with edits or changes to the structure of the pipeline. Pipelines include stages. Each stage contains one or more actions that must complete before the next stage begins. A stage results in success or failure. If a stage fails, the pipeline stops at that stage and remains stopped until either a new version of an artifact appears in the source location, or a user takes action to rerun the most recent artifact through the pipeline. You can call GetPipelineState, which displays the status of a pipeline, including the status of stages in the pipeline, or GetPipeline, which returns the entire structure of the pipeline, including the stages of that pipeline. For more information about the structure of stages and actions, see AWS CodePipeline Pipeline Structure Reference. Pipeline stages include actions that are categorized into categories such as source or build actions performed in a stage of a pipeline. For example, you can use a source action to import artifacts into a pipeline from a source such as Amazon S3. Like stages, you do not work with actions directly in most cases, but you do define and interact with actions when working with pipeline operations such as CreatePipeline and GetPipelineState. Valid action categories are: Source Build Test Deploy Approval Invoke Pipelines also include transitions, which allow the transition of artifacts from one stage to the next in a pipeline after the actions in one stage complete. You can work with transitions by calling: DisableStageTransition, which prevents artifacts from transitioning to the next stage in a pipeline. EnableStageTransition, which enables transition of artifacts between stages in a pipeline. Using the API to integrate with AWS CodePipeline For third-party integrators or developers who want to create their own integrations with AWS CodePipeline, the expected sequence varies from the standard API user. To integrate with AWS CodePipeline, developers need to work with the following items: Jobs, which are instances of an action. For example, a job for a source action might import a revision of an artifact from a source. You can work with jobs by calling: AcknowledgeJob, which confirms whether a job worker has received the specified job. GetJobDetails, which returns the details of a job. PollForJobs, which determines whether there are any jobs to act on. PutJobFailureResult, which provides details of a job failure. PutJobSuccessResult, which provides details of a job success. Third party jobs, which are instances of an action created by a partner action and integrated into AWS CodePipeline. Partner actions are created by members of the AWS Partner Network. You can work with third party jobs by calling: AcknowledgeThirdPartyJob, which confirms whether a job worker has received the specified job. GetThirdPartyJobDetails, which requests the details of a job for a partner action. PollForThirdPartyJobs, which determines whether there are any jobs to act on. PutThirdPartyJobFailureResult, which provides details of a job failure. PutThirdPartyJobSuccessResult, which provides details of a job success.

Elastic Load Balancing A load balancer can distribute incoming traffic across your EC2 instances. This enables you to increase the availability of your application. The load balancer also monitors the health of its registered instances and ensures that it routes traffic only to healthy instances. You configure your load balancer to accept incoming traffic by specifying one or more listeners, which are configured with a protocol and port number for connections from clients to the load balancer and a protocol and port number for connections from the load balancer to the instances. Elastic Load Balancing supports three types of load balancers: Application Load Balancers, Network Load Balancers, and Classic Load Balancers. You can select a load balancer based on your application needs. For more information, see the Elastic Load Balancing User Guide. This reference covers the 2012-06-01 API, which supports Classic Load Balancers. The 2015-12-01 API supports Application Load Balancers and Network Load Balancers. To get started, create a load balancer with one or more listeners using CreateLoadBalancer. Register your instances with the load balancer using RegisterInstancesWithLoadBalancer. All Elastic Load Balancing operations are idempotent, which means that they complete at most one time. If you repeat an operation, it succeeds with a 200 OK response code.

This is the ACM Private CA API Reference. It provides descriptions, syntax, and usage examples for each of the actions and data types involved in creating and managing private certificate authorities (CA) for your organization. The documentation for each action shows the Query API request parameters and the XML response. Alternatively, you can use one of the AWS SDKs to access an API that's tailored to the programming language or platform that you're using. For more information, see AWS SDKs. Each ACM Private CA API operation has a quota that determines the number of times the operation can be called per second. ACM Private CA throttles API requests at different rates depending on the operation. Throttling means that ACM Private CA rejects an otherwise valid request because the request exceeds the operation's quota for the number of requests per second. When a request is throttled, ACM Private CA returns a ThrottlingException error. ACM Private CA does not guarantee a minimum request rate for APIs. To see an up-to-date list of your ACM Private CA quotas, or to request a quota increase, log into your AWS account and visit the Service Quotas console.

AWS IoT Events monitors your equipment or device fleets for failures or changes in operation, and triggers actions when such events occur. You can use AWS IoT Events API operations to create, read, update, and delete inputs and detector models, and to list their versions.

Describes all of the AWS IoT 1-Click device-related API operations for the service.
Also provides sample requests, responses, and errors for the supported web services
protocols.

This reference provides descriptions of the AWS Application Cost Profiler API. The AWS Application Cost Profiler API provides programmatic access to view, create, update, and delete application cost report definitions, as well as to import your usage data into the Application Cost Profiler service. For more information about using this service, see the AWS Application Cost Profiler User Guide.

Amazon Elastic Container Registry Amazon Elastic Container Registry (Amazon ECR) is a managed container image registry service. Customers can use the familiar Docker CLI, or their preferred client, to push, pull, and manage images. Amazon ECR provides a secure, scalable, and reliable registry for your Docker or Open Container Initiative (OCI) images. Amazon ECR supports private repositories with resource-based permissions using IAM so that specific users or Amazon EC2 instances can access repositories and images. Amazon ECR has service endpoints in each supported Region. For more information, see Amazon ECR endpoints in the Amazon Web Services General Reference.

This AWS CodeStar Notifications API Reference provides descriptions and usage examples of the operations and data types for the AWS CodeStar Notifications API. You can use the AWS CodeStar Notifications API to work with the following objects: Notification rules, by calling the following: CreateNotificationRule, which creates a notification rule for a resource in your account. DeleteNotificationRule, which deletes a notification rule. DescribeNotificationRule, which provides information about a notification rule. ListNotificationRules, which lists the notification rules associated with your account. UpdateNotificationRule, which changes the name, events, or targets associated with a notification rule. Subscribe, which subscribes a target to a notification rule. Unsubscribe, which removes a target from a notification rule. Targets, by calling the following: DeleteTarget, which removes a notification rule target (SNS topic) from a notification rule. ListTargets, which lists the targets associated with a notification rule. Events, by calling the following: ListEventTypes, which lists the event types you can include in a notification rule. Tags, by calling the following: ListTagsForResource, which lists the tags already associated with a notification rule in your account. TagResource, which associates a tag you provide with a notification rule in your account. UntagResource, which removes a tag from a notification rule in your account. For information about how to use AWS CodeStar Notifications, see link in the CodeStarNotifications User Guide.

The REST API specification for Ably.

AWS Import/Export Service AWS Import/Export accelerates transferring large amounts of data between the AWS cloud and portable storage devices that you mail to us. AWS Import/Export transfers data directly onto and off of your storage devices using Amazon's high-speed internal network and bypassing the Internet. For large data sets, AWS Import/Export is often faster than Internet transfer and more cost effective than upgrading your connectivity.

Manage Multi-Access Keys (MAK) that enable Windows Extended Security Updates (ESU).

Introduction The Amazon Interactive Video Service (IVS) API is REST compatible, using a standard HTTP API and an AWS EventBridge event stream for responses. JSON is used for both requests and responses, including errors. The API is an AWS regional service, currently in these regions: us-west-2, us-east-1, and eu-west-1. All API request parameters and URLs are case sensitive. For a summary of notable documentation changes in each release, see Document History. Service Endpoints The following are the Amazon IVS service endpoints (all HTTPS): Region name: US West (Oregon) Region: us-west-2 Endpoint: ivs.us-west-2.amazonaws.com Region name: US East (Virginia) Region: us-east-1 Endpoint: ivs.us-east-1.amazonaws.com Region name: EU West (Dublin) Region: eu-west-1 Endpoint: ivs.eu-west-1.amazonaws.com Allowed Header Values Accept: application/json Accept-Encoding: gzip, deflate Content-Type: application/json Resources The following resources contain information about your IVS live stream (see Getting Started with Amazon IVS): Channel — Stores configuration data related to your live stream. You first create a channel and then use the channel’s stream key to start your live stream. See the Channel endpoints for more information. Stream key — An identifier assigned by Amazon IVS when you create a channel, which is then used to authorize streaming. See the StreamKey endpoints for more information. Treat the stream key like a secret, since it allows anyone to stream to the channel. Playback key pair — Video playback may be restricted using playback-authorization tokens, which use public-key encryption. A playback key pair is the public-private pair of keys used to sign and validate the playback-authorization token. See the PlaybackKeyPair endpoints for more information. Recording configuration — Stores configuration related to recording a live stream and where to store the recorded content. Multiple channels can reference the same recording configuration. See the Recording Configuration endpoints for more information. Tagging A tag is a metadata label that you assign to an AWS resource. A tag comprises a key and a value, both set by you. For example, you might set a tag as topic:nature to label a particular video category. See Tagging AWS Resources for more information, including restrictions that apply to tags. Tags can help you identify and organize your AWS resources. For example, you can use the same tag for different resources to indicate that they are related. You can also use tags to manage access (see Access Tags). The Amazon IVS API has these tag-related endpoints: TagResource, UntagResource, and ListTagsForResource. The following resources support tagging: Channels, Stream Keys, Playback Key Pairs, and Recording Configurations. Authentication versus Authorization Note the differences between these concepts: Authentication is about verifying identity. You need to be authenticated to sign Amazon IVS API requests. Authorization is about granting permissions. You need to be authorized to view Amazon IVS private channels. (Private channels are channels that are enabled for "playback authorization.") Authentication All Amazon IVS API requests must be authenticated with a signature. The AWS Command-Line Interface (CLI) and Amazon IVS Player SDKs take care of signing the underlying API calls for you. However, if your application calls the Amazon IVS API directly, it’s your responsibility to sign the requests. You generate a signature using valid AWS credentials that have permission to perform the requested action. For example, you must sign PutMetadata requests with a signature generated from an IAM user account that has the ivs:PutMetadata permission. For more information: Authentication and generating signatures — See Authenticating Requests (AWS Signature Version 4) in the AWS General Reference. Managing Amazon IVS permissions — See Identity and Access Management on the Security page of the Amazon IVS User Guide. Channel Endpoints CreateChannel — Creates a new channel and an associated stream key to start streaming. GetChannel — Gets the channel configuration for the specified channel ARN (Amazon Resource Name). BatchGetChannel — Performs GetChannel on multiple ARNs simultaneously. ListChannels — Gets summary information about all channels in your account, in the AWS region where the API request is processed. This list can be filtered to match a specified name or recording-configuration ARN. Filters are mutually exclusive and cannot be used together. If you try to use both filters, you will get an error (409 Conflict Exception). UpdateChannel — Updates a channel's configuration. This does not affect an ongoing stream of this channel. You must stop and restart the stream for the changes to take effect. DeleteChannel — Deletes the specified channel. StreamKey Endpoints CreateStreamKey — Creates a stream key, used to initiate a stream, for the specified channel ARN. GetStreamKey — Gets stream key information for the specified ARN. BatchGetStreamKey — Performs GetStreamKey on multiple ARNs simultaneously. ListStreamKeys — Gets summary information about stream keys for the specified channel. DeleteStreamKey — Deletes the stream key for the specified ARN, so it can no longer be used to stream. Stream Endpoints GetStream — Gets information about the active (live) stream on a specified channel. ListStreams — Gets summary information about live streams in your account, in the AWS region where the API request is processed. StopStream — Disconnects the incoming RTMPS stream for the specified channel. Can be used in conjunction with DeleteStreamKey to prevent further streaming to a channel. PutMetadata — Inserts metadata into the active stream of the specified channel. A maximum of 5 requests per second per channel is allowed, each with a maximum 1 KB payload. (If 5 TPS is not sufficient for your needs, we recommend batching your data into a single PutMetadata call.) PlaybackKeyPair Endpoints For more information, see Setting Up Private Channels in the Amazon IVS User Guide. ImportPlaybackKeyPair — Imports the public portion of a new key pair and returns its arn and fingerprint. The privateKey can then be used to generate viewer authorization tokens, to grant viewers access to private channels (channels enabled for playback authorization). GetPlaybackKeyPair — Gets a specified playback authorization key pair and returns the arn and fingerprint. The privateKey held by the caller can be used to generate viewer authorization tokens, to grant viewers access to private channels. ListPlaybackKeyPairs — Gets summary information about playback key pairs. DeletePlaybackKeyPair — Deletes a specified authorization key pair. This invalidates future viewer tokens generated using the key pair’s privateKey. RecordingConfiguration Endpoints CreateRecordingConfiguration — Creates a new recording configuration, used to enable recording to Amazon S3. GetRecordingConfiguration — Gets the recording-configuration metadata for the specified ARN. ListRecordingConfigurations — Gets summary information about all recording configurations in your account, in the AWS region where the API request is processed. DeleteRecordingConfiguration — Deletes the recording configuration for the specified ARN. AWS Tags Endpoints TagResource — Adds or updates tags for the AWS resource with the specified ARN. UntagResource — Removes tags from the resource with the specified ARN. ListTagsForResource — Gets information about AWS tags for the specified ARN.

Amazon Managed Blockchain is a fully managed service for creating and managing blockchain networks using open-source frameworks. Blockchain allows you to build applications where multiple parties can securely and transparently run transactions and share data without the need for a trusted, central authority. Managed Blockchain supports the Hyperledger Fabric and Ethereum open-source frameworks. Because of fundamental differences between the frameworks, some API actions or data types may only apply in the context of one framework and not the other. For example, actions related to Hyperledger Fabric network members such as CreateMember and DeleteMember do not apply to Ethereum. The description for each action indicates the framework or frameworks to which it applies. Data types and properties that apply only in the context of a particular framework are similarly indicated.

AWS Single Sign-On (SSO) OpenID Connect (OIDC) is a web service that enables a client (such as AWS CLI or a native application) to register with AWS SSO. The service also enables the client to fetch the user’s access token upon successful authentication and authorization with AWS SSO. This service conforms with the OAuth 2.0 based implementation of the device authorization grant standard ( https://tools.ietf.org/html/rfc8628). For general information about AWS SSO, see What is AWS Single Sign-On? in the AWS SSO User Guide. This API reference guide describes the AWS SSO OIDC operations that you can call programatically and includes detailed information on data types and errors. AWS provides SDKs that consist of libraries and sample code for various programming languages and platforms such as Java, Ruby, .Net, iOS, and Android. The SDKs provide a convenient way to create programmatic access to AWS SSO and other AWS services. For more information about the AWS SDKs, including how to download and install them, see Tools for Amazon Web Services.

Amplify enables developers to develop and deploy cloud-powered mobile and web apps. The Amplify Console provides a continuous delivery and hosting service for web applications. For more information, see the Amplify Console User Guide. The Amplify Framework is a comprehensive set of SDKs, libraries, tools, and documentation for client app development. For more information, see the Amplify Framework.

AWS IoT Things Graph AWS IoT Things Graph provides an integrated set of tools that enable developers to connect devices and services that use different standards, such as units of measure and communication protocols. AWS IoT Things Graph makes it possible to build IoT applications with little to no code by connecting devices and services and defining how they interact at an abstract level. For more information about how AWS IoT Things Graph works, see the User Guide.

Azure Application Insights client for Annotations for a component.

Use these REST APIs for performing operations on entities like API, Product, and Subscription associated with your Azure API Management deployment.

Use these REST APIs for performing retrieve a collection of Apis associated with a tag in Azure API Management deployment.

Amazon Connect Customer Profiles Welcome to the Amazon Connect Customer Profiles API Reference. This guide provides information about the Amazon Connect Customer Profiles API, including supported operations, data types, parameters, and schemas. Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center. If you're new to Amazon Connect , you might find it helpful to also review the Amazon Connect Administrator Guide.